Return and Refund Policy
Please read our return and refund guidelines carefully.
What You Can Return/Exchange
- Unused, unwashed, undamaged, and in saleable condition products with all tags and original packaging intact
- Complete sets must be returned (e.g., comforters, cushion covers and pillowcases must be returned together)
Exceptional Returns
- Returns or exchanges are not available if the correct product has been delivered. However, in exceptional cases, if our team approves a return or exchange, you must send the product back to us at your own expense. If you request us to arrange the return pickup, the courier charges for both the original delivery and the return shipment will be deducted from the refund amount. The remaining balance will then be refunded.
Time Limits
- Damage/Wrong Product: Report within 24 hours with photos & unboxing video
- Unboxing Video Mandatory: Proof required for damage or wrong product claims
- Return/Exchange Request: Initiate within 48 hours of delivery
What We Don't Accept
- Correct Orders: Products that match your order exactly cannot be returned
- Late Requests: Returns outside the timeframes will not be processed
- Used/Damaged Products: Products damaged due to user mishandling or altered value are non-returnable
How to Initiate a Return
- Contact us within 48 hours of delivery
- For any additional information connect with us on WhatsApp +918607966104 or email
- Provide photos of the packed product within the same working day of the return request
- Without images, return requests will not be accepted
- Provide photos and an unboxing video for damage/wrong product claims
Refunds
- Approved returns will be refunded, excluding shipping costs
- We reserve the right to reject returns that don't meet these conditions
- Only one return and exchange request will be entertained per order
- By placing an order with us, you agree to these terms and conditions